Privacy Policy
Effective date: October 1, 2026
TapIQ Inc. ("TapIQ," "we," "us") provides digital business card products, NFC-enabled profiles, and related contact-intelligence software. This policy explains what information we collect, how we use it, and the choices you have. It applies to our websites, applications, and physical TapIQ products (together, the "Services").
Information we collect
Account information. When you create a TapIQ account: name, email address, phone number, company, and profile content you choose to publish (title, links, photo, and similar).
Contact exchange submissions. When a visitor interacts with a TapIQ member's profile — for example by using the message or exchange-contact form — we collect the information the visitor enters, such as name, phone number, email, company, and message text, and deliver it to that member.
Location. Where an organization uses TapIQ's location features: the venue a member chooses when they start an event, and approximate, city-level location derived from the network address of a device that taps a member's card. We never ask visitors for GPS or device location. Details are in Location below.
Usage and device information. Standard analytics: pages viewed, interactions with profiles, device and browser type, and IP address.
Payment information. Payments are processed by Stripe. We do not store full card numbers.
Business contact enrichment
To help our members keep useful records of the people they meet, we may supplement contact exchange submissions with publicly and commercially available business information (such as job title, company, and business social profiles) obtained from third-party data providers. If you would like information about you corrected or deleted, contact us at the address below and we will honor the request.
Cookies and profile analytics
We use cookies and similar identifiers to operate the Services and to show members how their profiles perform. When you visit a TapIQ member's profile, we may assign a visitor identifier and record interactions with that profile — views, taps, contact saves, link clicks, and return visits. This activity is shown to the member whose profile you visited and used to improve the Services. We do not use third-party advertising cookies. You can limit tracking through your browser settings; profiles remain fully usable.
Location
TapIQ's location features help a member remember where they met someone. They are on only for organizations that have them enabled.
What we collect.
- The venue a member chooses. A member can start an event and pick its venue — a convention center, a hotel, an expo hall — from a place search. While the event runs, taps on that member's card, and texts to their TapIQ number, are tagged with that venue.
- Approximate location from the network address. Outside an event, a tap is tagged with the approximate location of the network (IP) address it came from: city, region and country, and a map point for that city. It places the tap in a city, not at a building or a person.
What we don't collect. We never ask a visitor for GPS or for their device's location, and we don't store coordinates from anyone's device — visitor or member.
"Met at" on the contact. When a tap turns into a contact, the contact carries "Met at": the event, the venue (or the approximate city), and the time. The member can edit it.
Who sees it. The member whose card was tapped, and their organization's admins. We do not sell location data.
Your CRM. If the organization has connected Salesforce or HubSpot, "Met at" and the date of the meeting sync to the contact's record in that CRM. From there, the organization's CRM settings and its agreement with that provider apply.
How long we keep it. The location attached to a tap or a text is kept for 13 months, then cleared from that record; the tap or text record itself follows our other retention rules. "Met at" on a saved contact is not part of that 13-month clearing: it stays with the contact and is deleted when the contact is.
If you tapped a TapIQ card and want location data about you corrected or deleted, email policy@tapiq.com.
Third-party account integrations
If you connect third-party accounts — such as Google (Gmail, Google Calendar), Slack, HubSpot, or Salesforce — we access only the data needed to provide the features you enable, such as reading calendar availability for bookings or syncing contacts to your CRM. TapIQ's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising and do not sell it. You can disconnect any integration in settings at any time, which revokes our access.
Text messaging (SMS/MMS)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
We send these kinds of text messages: (1) notifications to TapIQ members about activity on their own profiles; (2) where offered, a single opt-in invitation to visitors who explicitly check a consent box on a contact form; and (3) conversational messages — when you initiate a text conversation with a TapIQ member's dedicated number (for example, by tapping their TapIQ card and sending a message), we deliver that conversation and send one automated reply containing the member's contact details. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
How we use information
- To provide the Services: delivering messages and contact exchanges between visitors and members, maintaining profiles, and syncing contacts.
- To operate and improve the Services, including analytics and troubleshooting.
- To communicate with you about your account and, with consent where required, about new features.
- To comply with legal obligations and enforce our Terms of Service.
How we share information
We do not sell personal information. We share it only with: (a) the TapIQ member whose profile you interacted with and, where that member belongs to an organization, its admins (that is the purpose of the product); (b) service providers who process data on our behalf — such as cloud hosting (AWS and Vercel), mapping and place-search providers, payment processing (Stripe), email delivery, text-message delivery (Twilio), data-enrichment providers, and AI processing providers — each bound by contractual confidentiality; and (c) authorities where required by law.
Data retention
We keep account data while your account is active. Contact exchange records are kept while the receiving member keeps them. Location attached to taps and texts is cleared after 13 months; "Met at" on a saved contact is kept with the contact and deleted with it (see Location). You may request deletion at any time.
Your rights
Depending on where you live (including under CCPA and GDPR), you may have the right to access, correct, delete, or export personal information we hold about you, and to object to certain processing. To exercise any of these rights, email us at policy@tapiq.com. We respond within the timeframe required by applicable law. We do not discriminate against you for exercising your rights.
Security
We use industry-standard safeguards including encryption in transit, access controls, and audit logging. No system is perfectly secure; if a breach affects your personal information, we will notify you as required by law.
Children
The Services are business tools, not directed to children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We will post any changes on this page and update the effective date. Material changes will be communicated to account holders by email or in-app notice.
Contact us
TapIQ Inc. — policy@tapiq.com